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Our Review
• Reading Time: 3 minute(s)
MyLiveChat boosts website conversions with live chat services. Subscribe now for live support.
- Chat service provider for websites -
- Not a dating chat site but support chat site for customers -
- Has a free plan for first-time customers -
- Signing up is free -
- Reliable security features -
- Chat service provider for websites
- Not a dating chat site but support chat site for customers
- Has a free plan for first-time customers
- Signing up is free
- Reliable security features
New members at MyLiveChat in November 2024 in comparison
Here you can see how membership figures at MyLiveChat are developing compared to others
- 11)Sugarbook
- 22)SugarDaddyMeet
- 33) MyLiveChat
MyLiveChat Members
Members
2,000 from Singapore
Members activity
500 active weekly
Gender Proportion
40 %
60 %
Users of the live chat feature hail from all over the world but the mojority comes from the United States. Other countries with MyLiveChat users include India, China, Italy, United Kingdom, Indonesia, Colombia, Canada, and Peru.
In terms of gender, most people who use the service are males on who are on the 25 to 34 age range. This means that most people who seek the site's services are mostly hip, and young people who run their own websites.
The male population is also significantly higher than the females at 60 percent.
How to Sign Up for MyLiveChat
- You must be at least 18 years old to sign up
- You can sign up using your username and password
- You must sign up to browse MyLiveChat
To sign up, visit the MyLiveChat website or download the MyLiveChat app. The app is available on iOS and Android. To complete the registration, provide all required information.
Required Information on Signup
- Name
- Location
MyLiveChat does not offer an account verification process.
Although MyLiveChat will ask for an email address upon signup, they don't send any confirmation link or code to validate your account.
Making Contact on MyLiveChat
MyLiveChat will provide you with a dashboard on the website so you can organise, customise, and fix the settings of your website's live chat plugin.
You can talk to your website visitors using the dashboard, but you will have to embed the code on your page's backend before it becomes visible. The dashboard works on the browser, but MyLiveChat recommends that you install their software to easily manage your live chat tool.
The communication on using MyLiveChat will be between you as the site admin and the customers/visitors of your website. Overall, it does its work in making your site more accessible to your target audience and you can hear from them better using the tool.
MyLiveChat Profile Quality
MyLiveChat will not give its members or your website visitors a way to create their own profile page. Instead, you will have a dashboard where you can control your live chat tool's settings and preferences.
To personalise the tool more, you can change its colours, logo, and overall appearance. There are a bunch of templates available that you can use to make the set up easier.
The tool is a great addition to your website if you wish to engage to your readers and visitors for an affordable price—you can even get it for free if you can forego the perks and use only the basic service.
MyLiveChat App
The app will give you similar features that the desktop has, but it will only allow a specific number of people that can login at the same time based on the subscription plan you have.
Nevertheless, getting the app is a great addition to the tool because it will let you control the live chat features wherever you are. It is also downloadable for free so having it is a win-win.
MyLiveChat Costs and Prices
Free Features
- Create an account
- Use the live chat plugin
- Customise the tool according to your preferences
- Spell checker and canned responses
Premium Features
- Add more people to use the account at the same time
Is MyLiveChat expensive or cheap?
In comparison to other providers MyLiveChat is average.
| Duration / Credits / Coins | Costs | Total |
|---|---|---|
| Starter Plan ? 1 SeatUnlimited AgentsUnlimited DeptsUnlimited WebsitesUnlimited Chats3 Year Chat History | ||
| Basic Plan ? 2 SeatsUnlimited AgentsUnlimited DeptsUnlimited WebsitesUnlimited Chats5 Year Chat History | ||
| Corporate Plan ? 5 SeatsUnlimited AgentsUnlimited DeptsUnlimited WebsitesUnlimited Chats5 Year Chat History | ||
| Enterprise Plan ? 10 SeatsUnlimited AgentsUnlimited DeptsUnlimited WebsitesUnlimited Chats10 Year Chat History | ||
Payment Options
- Credit Card
- PayPal
There is a free plan that has complete features but will only give you 1 seat. All plans include unlimited chats, canned responses, proactive chats, customisable widgets, chat history and very fast message delivery. My LiveChat is an on-demand, pay as you go, no contract, cancel anytime live chat solution.
A "seat" is what the site calls anyone who logs into MyLiveChat agent console. For the basic plan (2 seats), it means you can have multiple agents but only 2 agents are allowed to be online at the same time.
Prices are all in USD.
Special Features
MyLiveChat has the following special features for you to enjoy:
Chat Window Appearance
You can change how your chat window will look like on the website just by ticking a few boxes and playing with the options.
Custom Message
You can customise the message that will appear on the pre-chat and offline message windows. You can set up the language it uses, but the default will always follow the language in your server location.
Exit Survey
Add more engagements to your site by setting up exit survey questions. The questionnaire will be entirely up to you, but default messages are provided.
Our rating
| Signing Up: | 3.5 / 5 |
| Making Contact: | 4.0 / 5 |
| Profile Quality: | 3.5 / 5 |
Editor's Conclusion
Founder of Datingscout and Author of the book "Online Dating for Dummies"
If you are looking for an affordable live chat tool for your website, then MyLiveChat is one of the good options out there. You can try it for free, and later upgrade if you want to get the other features that it offers. Website owners will find this service a good addition to their pages.
MyLiveChat FAQ
Facts
What is MyLiveChat?
It is a live chat tool provider for websites so that the owners can talk to their page visitors.
Does MyLiveChat have an app?
Yes, it does. You can download it for free on your Android or Apple device.
Usability
How does My LiveChat service work?
When you subscribe to the service you will be able to chat real-time with your website visitors.
What's a MyLiveChat seat?
A seat is what the site calls anyone who logs into the agent console. For the basic plan (2 seats), it means you can have multiple agents but only 2 agents are allowed to be online at the same time.
Costs
Is MyLiveChat free?
The site offers a free plan that will have all the available features but will only have one seat. Upgrade if you want more seats on your account.
Do I need to enter my credit card details for the MyLiveChat free trial?
No. You don't need to provide any credit card details for the free trial.
Can I cancel my subscription anytime?
Yes, you may cancel or upgrade your MyLiveChat subscription anytime.
Do I have to pay for each agent account in MyLiveChat?
No, you can create additional agent accounts free of charge. You only pay for additional agent seats.
How does the free MyLiveChat account work?
No credit card is required and you can upgrade to other plans whenever you are ready. A free live chat account has these limitations: 1 Seat and No White Label.
What forms of order does MyLiveChat accept?
You can use Paypal to accept online order in a secure and reliable way. All major Credit Cards are accepted. You do not require a PayPal account to purchase using your credit card.
Security
Is MyLiveChat safe?
The site employs security features to filter out bots and other unwanted users from penetrating their system.
Is MyLiveChat legal?
The site is legal as it provides services that abide by the laws of the countries where it operates.
Do I have to sign a long-term contract with MyLiveChat?
Nope. You'll be charged monthly and you can cancel or change plans anytime. If you cancel, you'll only be charged for the current month. You won't be charged again after that.
Who can see our chats and files? Do MyLiveChat read them?
Privacy and security is a top priority. The site has taken measures to make sure no one outside of your team can access your chats and files.
Is my data secured?
Yes, MyLiveChat provide security in the same way banks do. You should work with your application through secure and encrypted SSL connection.
Can I change number of seats at MyLiveChat anytime?
Yes, at any time! If you change the number of seats in the middle of the month, we will charge you just for real usage.
You did not find your question? Ask us!
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Get more info...Contact details
| Company: | My LiveChat |
| Address: | 198 Kennedy Street West Aurora, ON L4G 2L7 Canada |
| Address: | support@mylivechat.com |
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